Privacy Policy | Terra Nova Construction & Roofing LLC

Privacy Policy

Last updated: July 12, 2025

This Privacy Policy explains how Terra Nova Construction & Roofing LLC ("Company," "we," "our," or "us") collects, uses, protects, and discloses personal information when you interact with our website, services, SMS messaging, email communications, and other offerings. By using our services, you consent to this Privacy Policy.

Interpretation and Definitions

  • Company: Terra Nova Construction & Roofing LLC.
  • Personal Data: Information that identifies or can reasonably identify an individual.
  • Service: The website and services provided by the Company.
  • Website: www.terranovanj.com
  • SMS Communications: Text messages sent to or from the Company.
  • Email Communications: Promotional or transactional emails sent to or from the Company.

Information We Collect

  • Contact information (name, email, phone, address).
  • Account information (if applicable).
  • Usage Data (IP address, browser type, pages visited, etc.).
  • Communications preferences (SMS/email opt-in status).

How We Use Information

We may use Personal Data for the following purposes:

  • To provide and maintain services, including scheduling, billing, and support.
  • To send SMS or email communications (appointment reminders, project updates, account notices, and promotional offers).
  • To comply with legal obligations.
  • To protect the security and integrity of our systems.

Data Sharing Policy

We do not sell, rent, or share your SMS opt-in data, email addresses, or other Personal Data with third parties or affiliates for their marketing purposes. We only share data with trusted service providers (e.g., hosting, payment processing, analytics) who are contractually bound to protect your information and use it solely for business purposes.

Retention of Data

We retain Personal Data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal obligations.
  • Opt out of SMS and email marketing at any time.
  • Request a copy (data portability) of your personal data.

SMS Terms of Service

By opting into SMS via a web form or other medium, you agree to receive SMS messages from Terra Nova Construction & Roofing LLC. These may include appointment reminders, service updates, project alerts, and account notifications. Message frequency varies. Message and data rates may apply.

Important: SMS consent is not shared with third parties or affiliates. We use SMS solely to deliver the messages you have requested or agreed to receive.

Email Communications

By providing your email, you agree to receive communications from us related to services, billing, or promotions. You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email. We do not sell or share email addresses with third parties or affiliates.

Security

We use commercially reasonable measures to protect Personal Data. However, no method of transmission over the Internet or method of storage is 100% secure, and we cannot guarantee absolute security.

Legal Disclosures

We may disclose your Personal Data where required by law, legal process, or to protect our legal rights, safety, or property.

Children’s Privacy

We do not knowingly collect data from children under 13. If we learn we have inadvertently collected such data, we will delete it immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with a new "Last updated" date.

Jurisdiction

This Privacy Policy and any disputes shall be governed by the laws of the State of New Jersey, United States.

Contact Us

If you have questions about this Privacy Policy, you may contact us:

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